Welcome

We are thrilled to celebrate our 21st year of service and the wonderful memories we have shared with so many over the years. It is fair to say that 21 years has flown by and we cannot begin to thank so many people who were with us at the very start or played a part in our story of the last two decades. We were planning a celebration open day for May 2020 which was our 20th anniversary but the coronavirus pandemic has put that on hold for now but this will be happening as soon as we are able. So, once again thank you and here is to 21 years more . We have a special page dedicated to our 20th Anniversary please click HERE

Who are we?

Segal Gardens is a specialist residential provider service based in St. Helens, Merseyside. We provide three specialist support services, Segal Gardens, Oakwood and Berry Bridge, for individuals from 18-65 years who may have singular or combined difficulties with autism, experience mental health difficulties, have a learning disability or express challenging behaviour’s.

We are pleased to welcome you to our new website.We update with regularity so please keep calling by. Last update 8th February 2021

Beyond the Pandemic

It is true that the recent year and beyond has been the greatest challenge the world has faced in many decades. The impact on Segal Gardens and other care placements was massive and within a matter of weeks our worlds would never be the same again. But, with every challenge we must look for opportunity and despite social restrictions we have ensured that Segal Gardens remains a safe place to reside and work. We have worked to create an environment for creativity, opportunity and ensure that the restrictions in place did not and do not impose a lock of experiences. We are immensely proud of everything that the service, the staff, the residents and family / professionals have supported.

Please visit our galleries for many examples of just how we looked beyond the pandemic. Chinese New Year , VE Day ,World Earth Day , St Georges Day , Shakespeare , Involved Assistance

Testimony

‘From the first day I joined this company I have felt constantly supported by the management team. They take the time to check in regularly with you, just make sure you are doing ok and don’t have any worries or concerns and I can honestly say that this hasn’t changed at all while dealing with the difficulty of a pandemic and ensuring the safety of all the residents and staff. Resident families are given weekly updates, safe onsite activities have been available for residents, which helps to keep both residents and staff positive, photographs are put onto social media or sent to families to keep them updated on their loved ones. Management is in constant communication with us regarding the pandemic ensuring we are kept up to date with all the new information they receive. They made changes to working hours/rota so we had more rest days, there is transport to and from work to keep us safe and management are always available to listen, give guidance and support. I am just as happy going to work today as I was the first day I started and couldn’t be working for a more supportive company. Thank you for all you’re doing in keeping everyone safe!’ Staff Feedback February 2021

We feel that Segal Gardens have done everything they can through out the pandemic to keep staff and residents safe. We sleep safely in our bed knowing are son is in good hands.’ Family Feedback February 2021

‘I am always confident in the service delivered. The managers are committed to a high standard of support and communicate effectively with me.’ Social Worker Feedback November 2020

‘I am very grateful I joined the company, this has been the best company I have worked for. The person centered approach to care is second to none. Managers listen to feedback both positive and negative and try to make a difference. I always feel supported in my role, and have been able to discuss any issues or concerns straight away. The service always puts the residents first which is why I love working here! Staff Member Feedback November 2020

RE PANDEMIC – ‘HWCGS Care have done everything in their power to keep our loved ones safe and nothing is too much trouble for management and staff. Phone calls every week on the activities they have done and how my daughter has done during the week. A very well managed care home, especially during these difficult times.’ Family Member November 2020

6 years and I still love my job as I did the first day I started, if not more. It has brought out the better in me as a personStaff member feedback October 2019

“I feel during the Covid pandemic the managers have worked extremely hard to protect both staff and residents and the service as a whole. From changes to the rota with shorter working hours and more rest days, providing transport to and from work to keep us safe, ensuring we were all fed, regularly updating families and being available for staff anxieties around the virus offering guidance to us all and keeping the team positive these are just a few of the things from a very long list. The managers are basically working 7 days a week ensuring everyone is safe. They deserve recognition for everything they have done and are still doing today. I would personally like to say a big THANK YOU.” Staff Feedback 2020

A brief tour of Segal Gardens

Segal Gardens Tour

Segal Gardens is based over three dwellings set within a 3 acre site. Since we originally developed in 2000 Segal Gardens has evolved and invested to promote an environment which promotes extensive opportunities. This includes education, sensory / light room, hot-tub, horticulture, sensory gardens and extensive land which is maintained to perfection in ensuring a calming and peaceful environment. We hope the above video helps provide a glimpse into Segal Gardens and the high standards that we are proud to be dedicated to promote.

To review our most recent inspection report please click HERE

Quality Assurance

We are committed to providing person centred driven outstanding care.

In order to do this, we need to continually evaluate our standards, gathering information from many sources, and provide a feedback that allows suggestions and developments to occur. We appreciate that in order to improve quality, we need to listen, learn and respond.

We are currently updating our quality assurance but please Click HERE for our most recent service questionnaire results relating to February 2021